Agency resources
Working with clients
Make the scope, decisions, and deliverables easy for a client to understand.
Client management
Agree who gives feedback, who approves work, and how decisions are recorded. Set review dates before the project starts, and explain what happens when the brief changes.
Pricing your services
Describe what the fee covers: deliverables, revision rounds, implementation, and handoff. Separate optional work and ongoing costs so the client can compare proposals fairly.
Building a useful portfolio
Explain the client’s problem, your team’s contribution, and the constraints. Credit collaborators, get permission to share the work, and distinguish measured results from intended outcomes.